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ABOUT

About Me

Greetings! My name is Jennifer Ross, owner of The Spruce Goose. To read about our services, click here. Read on if you’d like to learn a little about me, how I got started as an organizer, and the code of ethics that I follow.

Even as a very young child I loved to organize and decorate my room. Once, I spent hours taping individual strands of Christmas tinsel along my window frame to make a decorative fringe. Luckily my aesthetics have matured since then!

At Eastern Michigan University I studied fine art and teaching and got a BFA. After briefly working as a high school art teacher and a graphic artist, I then climbed the career ladder to Director of Development at a multimedia company in San Antonio. I hired and managed artists and programmers: a broad range of temperaments. I also worked with Fortune 1000 companies, managing large projects in many fields with all kinds of people. The job required strong organizational skills, exceptional personal and communication skills, and even a strong sense of aesthetics. I continuously looked for ways to improve the workflow processes so that our company could be efficient and turn a good profit, and I was successful.

I married my San Antonio high school sweetheart and eventually we had a daughter. Soon after she was born, I gave up my job to care for her, and six years later we had a son. While staying at home, I always worked part time in various positions. I learned how much effort it takes to balance family time, outside activities, and work obligations! I assisted a realtor, worked with an author on book layout design, and designed web sites and CD covers. I also took college courses, nearly completing a science degree. I’ve been chairperson or officer of the PTA for many years. It was through this association that I met a professional organizer and started working with her. And wow! It soon became clear that it was my calling, a perfect fit for me.

Everyone wants to know if my own house is organized. I would say that most of the time, it is. That’s just my thing. I enjoy the work of it, and when I’m organized I feel more relaxed and in control of my life.

I recognize that not everyone likes or has time to organize. But I do know that when you are organized, your whole family benefits from less stress, and in the long run, you save time and money. It’s a smart investment.

Code of Ethics I Follow

(from the National Association of Professional Organizers)

Working Relationships

  • I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.
  • I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.
  • When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified organizers and/or other qualified professionals.
  • I will advertise my services in an honest manner and will represent the organizing profession accurately.

Confidentiality

  • I will keep confidential all client information, both business and personal, including that which may be revealed by other organizers.
  • I will use proprietary client information only with the client’s permission.
  • I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.

Fees

  • I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.
  • I will make recommendations for products and services with my client’s best interests in mind.